Designed around the borrower, not the database.
Every feature traces back to a real moment in the lending journey — first call, KYC drop-off, missed payment follow-up.
Multi-channel lead intake
Capture leads from your website, WhatsApp, call centers, partner channels, and ads — all into one pipeline with auto-deduplication.
WhatsApp + SMS + email
Two-way conversations with borrowers across channels. Templated nudges, OTP delivery, and conversation history attached to every borrower.
KYC + DigiLocker flows
Aadhaar, PAN, Voter ID, DigiLocker — all integrated. Conditional KYC paths based on loan product, document validation, and selfie + liveness.
Borrower 360° timeline
Every call, message, application, payment, and support ticket on one timeline. No more 'which system has the latest?'
Campaigns + nudges
Segment by behavior, run drip campaigns for top-ups and renewals. Track conversion, A/B test, attribute revenue.
Field officer app
Mobile app for collection agents and field officers. Offline-first, GPS tagging, photo capture, e-receipts.