Servicing built for India's lending reality.
EMI bounces, partial payments, NACH retries, settlement negotiations — the messy middle of lending, handled cleanly.
Schedule + EMI engine
Reducing-balance, flat, bullet, balloon — any structure. Holiday-aware, festival-aware, weekend-aware. Auto-regenerate on top-up or restructure.
Auto-debit + retries
e-NACH, UPI Autopay, standing instructions. Configurable retry policy, partial-debit handling, bounce-charge automation.
DPD + bucket tracking
Auto-roll buckets daily. NPA tagging per RBI norms. Provisioning calculations. Early-warning triggers feed back to CRM and Collections.
Collection workflows
Bucket-based assignment, call scripts, payment links over WhatsApp, settlement offers. Field-officer mobile app with offline mode.
Foreclosure + top-up
Borrower-initiated or agent-initiated foreclosure with accurate accruals. Top-up loans re-using KYC and current bureau pull.
RBI-ready reporting
CIBIL submission files, FIU-IND, CRILC, ALM reports. Generated automatically, format-validated, ready to submit.
What changes when servicing is done right
30%
Lower 30+ DPD with smart retries
0 manual
RBI report preparation
Real-time
Portfolio + provisioning dashboard